Trouble Shooting Installation
The most common issues for your bTres to not work are the following:
| Display comes on but there is only a faint backlight, no actual picture | Can you see the bTres wifi network? If so, this likely a connection issue with your display. Please inspect the connected wire. |
| No power to the unit at all | If no lights can be seen coming from inside the box, then there is almost a full certainty that the unit doesn't have power properly connected. Please ensure the USB C power cord is connected to the unit and that the cord is properly connected to a 12v fuse and grounded properly. You can always test a phone or laptop charger that is USB C to see the lights come on. |
| bTres Logo keeps appearing in a loop |
This happens when the bTres is having trouble talking to your DS1, which is almost always attributed to one of three issues:
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